Please use the form below to submit bug reports, problem
reports, etc., to OCI at support@ociweb.com  Please send
it as plain ASCII text, _not_ uuencoded or as an attachment.

Since JacORB is open source and free of licensing fees, we do not
derive any revenue other than through our services and support. So,
unfortunately, we are unable to provide free support.

For more details, and information on opening a support contract
please see http://ociweb.com/products/jacorb/support or contact
sales@ociweb.com

Other sources of information you may want to consider using are:

JacORB source code, release notes, and other downloads:
  http://www.jacorb.org/download.html

OCI CORBA and JacORB training courses:
  http://ociweb.com/products/jacorb/training

OCI CORBA and Java News Brief articles:
  http://www.ociweb.com/articles/publications/corba.html
  http://www.ociweb.com/jnb/jnbJan2002.html
  http://www.ociweb.com/jnb/jnbApr2004.html

JacORB mailing lists:
  http://www.jacorb.org/contact.html

Thank you for your interest in JacORB.
---------------------------------------------------------------------

If you do not have a support contract with OCI, "best effort" 
support is available from other JacORB users in the 
JacORB mailing lists, which are described at 
http://www.jacorb.org/contact.html.
Please note, however, that this support is community based, 
i.e., users help each other, so long and involved issues are 
less likely to be answered.  The primary objective of these 
mailing lists are to resolve issues with the latest 
versions of JacORB, and to share experiences with CORBA 
and JacORB libraries in general.  Thus, questions relating to 
earlier versions of JacORB may not be answered by the 
open-source development team.

An easy way to track and search for bug fixes is to go to the
jacorb-bugs list archives at 
http://lists.spline.inf.fu-berlin.de/pipermail/jacorb-bugs/.
Similarly, an easy way to track and search for answers to general
questions is to go to the jacorb-developer list archives at 
http://lists.spline.inf.fu-berlin.de/pipermail/jacorb-developer/.
Another Google group, "comp.object.corba", source is more 
generalized regarding the use of CORBA and is located at 
http://groups.google.com/groups?q=comp.object.corba&ie=UTF-8&oe=UTF-8&hl=en.

8<----------8<----------8<----------8<----------8<----------8<----------8<----

To: support@ociweb.com
Subject: [area]: [synopsis]

    JACORB VERSION: JacORB-2.2.4

    HOST MACHINE and OPERATING SYSTEM:

    TARGET MACHINE and OPERATING SYSTEM, if different from HOST:

    JAVA COMPILER NAME AND VERSION (AND PATCHLEVEL):

    JAVA RUNTIME NAME AND VERSION:

    CONTENTS OF $CLASSPATH, including all .jar and .properties files, 
    on the classpath, in order:

    CONTENTS OF orb.properties files from the following locations:

        System.getProperty("java.home") + "/lib"
        System.getProperty("user.home")
        In the CLASSPATH

    CONTENTS OF jacorb.properties files from the following locations:

        System.getProperty("jacorb.config.dir") + "/etc"
        System.getProperty("jacorb.home") + "/etc"
        The runtime directory
        In the CLASSPATH
	   
    CONTENTS OF <orbid>.properties (if and only if the "ORBId" JVM argument 
    is used to set the ORBId) files from the following locations:

        System.getProperty("jacorb.config.dir") + "/etc"
        System.getProperty("jacorb.home") + "/etc"
        The runtime directory
        In the CLASSPATH

    CONTENTS of any custom properties files specified using the
    "custom.properties" JVM argument

    AREA/CLASS/EXAMPLE AFFECTED:
[What example failed?  What module failed to compile?]

    DOES THE PROBLEM AFFECT:
        COMPILATION?
        EXECUTION?
        OTHER (please specify)?
[Please indicate whether JacORB, your application, or both are affected.]

    SYNOPSIS:
[Brief description of the problem]

    DESCRIPTION:
[Detailed description of problem.  Don't just say "<blah>
doesn't work, here's a fix," explain what your program does
to get to the <blah> state. ]

    REPEAT BY:
[What you did to get the error; include test program or session
transcript if at all possible.  ]

    SAMPLE FIX/WORKAROUND:
[If available ]